Privacy Policy
Welcome to Aluna Trends ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://alunatrends.myshopify.com/ or make a purchase from our store.
Information We Collect
We may collect the following information when you use our website or place an order:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely by our payment providers)
- Order History
- IP Address
- Device and Browser Information
- Cookies and Website Usage Data
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your shipping address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website, products, and services
- Personalize your shopping experience
- Send promotional emails, offers, and newsletters (only where permitted)
- Detect and prevent fraudulent or unauthorized activities
- Comply with legal and regulatory obligations
Sharing of Information
Your privacy is important to us.
We do not sell, trade, or rent your personal information to third parties.
We may share your information only with trusted third-party service providers, including:
- Shopify
- Secure Payment Gateways
- Shipping and Courier Partners
- Analytics Providers
- Marketing and Email Service Providers
These service providers are authorized to use your information only as necessary to provide services on our behalf.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping cart
- Improve website performance
- Analyze website traffic
- Enhance your overall shopping experience
You can disable cookies through your browser settings; however, some features of the website may not function properly.
Data Security
We implement appropriate administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
While we strive to protect your information, no method of transmission over the Internet is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request a copy of the personal information we hold about you
To exercise any of these rights, please contact us using the details below.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those external websites.
Children's Privacy
Aluna Trends does not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page. We encourage you to review this page periodically for any updates.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.
Aluna Trends
🌐 Website: https://alunatrends.myshopify.com/
📧 Email: https://alunatrends.myshopify.com/pages/contact
Thank you for choosing Aluna Trends. We are committed to providing a secure, safe, and enjoyable shopping experience.